![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We have bought a few cars from you and now this has made us question your business ethics.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I feel they attempted to take advantage of a young person and delayed on the recall all day because she didn’t ask what time it would be ready for pick up. Each member of our Al Packer's White Marsh Ford team is passionate about our vehicles and dedicated to providing the 100 customer satisfaction you expect. I carry some of this responsibility because I didn’t go myself or send my husband. my daughter was clearly told this I believe to scare her into having the additional work done. I ask why was the recall not completed and he stated with an appointment he has until 6pm closing time to repair the car. ![]() He said the work should be done at some point. The manager Aaron ******* said she was not told that or if she was told this that is not the case that her car was able to be driven. Now it 8 hours later and still recall is not fixed. She was called at 4pm to be told her car was not able to be driven because it was unsafe and needed 900.00 worth of additional services. Our dealership is a short drive for shoppers in the greater Baltimore, MD, area we're just minutes from the I-95/I-695 junction at 9801 Pulaski Highway, and we're here six days a week to serve you.My daughter set an appointment at 8:30am to fix a recall on her car. Our dealership is a short drive for shoppers in the greater Baltimore, MD, area we're just minutes from the I-95/I-695 junction at 9801 Pulaski Highway, and we're here six days a week to serve you. We are proud sponsors of the Maryland Special Olympics, helping persons from childhood to adulthood who have intellectual disabilities the chance to participate in athletic competition and experience all the benefits and joy that come as a result. ![]() That's why we believe in giving back to the community who have helped us get where we are today. When you buy from Al Packer's White Marsh Ford, your new vehicle could make you eligible for our Al Packer Customer Advantage Program, providing benefits for you that you won't find anywhere else - perks like our Bottom Line Windshield Pricing, free oil changes, free tire rotations, free car washes, free 27-point maintenance inspections, free battery tests, and more! We want to keep you as a lifelong customer, and we're willing to do whatever it takes to make that happen.Īt Al Packer's White Marsh Ford, we also realize that we would not have the success we've enjoyed without you, our customers. From the moment you step onto our lot, you become our number-one priority, no matter what the reason for your visit may be - a new ride, auto financing, routine service, mechanical repairs, or Ford parts. We proudly serve all the automotive needs of Baltimore area shoppers under one roof. ![]() Al Packer's White Marsh Ford in Baltimore, MD - serving Towson, Perry Hall, Parkville, Essex, Nottingham, and Rosedale - is a new Ford dealer with work trucks, used cars, auto loans, vehicle service and repairs, and genuine Ford and Motorcraft parts.
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